Booking apps for service businesses

Booking app for teams & service businesses

Cicini is the booking app that brings appointments, staff schedules, payments, reminders, and client management into one booking platform — so your team spends less time on admin and more time serving customers. Need deeper scheduling software? Explore our feature hub.

  • No setup fees
  • Free 30-day trial
  • Cancel anytime
Today · Tuesday, May 122 staff
9:00

Maya Robles

Consultation

10:30

James Okafor

Follow-up · Paid

12:00

Priya Nair

Deep treatment

14:00

Tom Becker

New client intake

Calendar synced
Reminders on
$1,840 today

10,000+

Appointments booked

TLS

Encryption in transit

10+

Core integrations

The everyday reality

You've outgrown basic booking tools

As your team grows, the gaps between disconnected tools turn into wasted hours and missed revenue. Cicini closes them.

Missed bookings

Phone tag and after-hours requests slip through the cracks — and become lost revenue.

Scattered tools

Calendars, spreadsheets, payment links, and reminders that never quite talk to each other.

Endless admin

Staff spend hours confirming, rescheduling, and chasing no-shows instead of serving clients.

No clear picture

Without unified reporting, it's hard to see what's working across staff and locations.

Why 10,000+ teams switched to Cicini

Fewer missed calls

Online booking handles demand around the clock so your staff can stay focused.

Fewer no-shows

Automated reminders keep clients informed and reduce day-of schedule gaps.

No double-bookings

Google Calendar outbound sync (beta) and staff scheduling help prevent conflicts within your org.

Payments built in

Collect full price or a per-service deposit via Stripe checkout on paid plans in the same booking workflow.

Everything in one place

One connected system for the whole operation

From the first booking to the final payment, every part of your business stays in sync.

Online booking

24/7 self-service scheduling with custom booking pages. Share a public booking link today. Iframe/JS embed snippets and QR booking packs are on the roadmap.

Staff scheduling

Multi-staff calendars, availability rules, and effortless shift coordination across your team.

Calendar sync

Google Calendar sync (beta): new Cicini bookings push to Google, and two-way busy-time blocking can hide slots when your personal Google calendar is busy (enable two-way on connect). Outlook and Apple Calendar sync are on the roadmap.

Payments

Stripe checkout at booking is available on paid plans: full price or a per-service deposit (fixed amount or percent). Paid plans can also issue and redeem gift cards at appointment checkout. Client packages, memberships, and public gift-card self-purchase are on the roadmap.

Automation

Automated reminders and booking confirmations (not a visual multi-step workflow builder). Automated email reminders on all plans. SMS reminders on paid plans via Cicini’s platform sender (plan quotas apply). Connecting your own Twilio account is not available yet.

Client experience

Custom intake forms are on the roadmap. Client notes and profiles are available today. Social booking helps every visit feel personal.

Team & operations

Role-based access and dashboards with reporting you can act on. Multi-location branches are on the roadmap. Single-org scheduling works today.

Integrations & API

Professional and Enterprise plans include API keys and outbound webhooks (limited quotas on Pro). Self-serve developer docs and a broader public REST surface are still maturing — not a full public API product yet.

How it works

Live in a day, not a quarter

Cicini scales from solo practitioners to multi-location teams — without heavy implementation.

01

Set up your services

Add your services, staff, availability, and pricing. Connect your calendar and payment account in minutes — no technical setup required.

02

Share your booking page

Publish a custom booking page and share your public booking link. Clients book themselves, around the clock, on any device. Iframe embed widgets are on the roadmap.

03

Let automation take over

Confirmations, reminders, payments, and follow-ups run automatically — so your team can focus on delivering great service.

Built for your whole team

Everyone works from the same source of truth

For small to medium service organizations where scheduling is central to daily operations.

Business owners & admins

Configure services, staff, billing, and workflows — then see the whole operation at a glance.

  • Organization dashboard
  • Role-based access
  • Usage & billing visibility

Front-desk & staff

Manage appointments and client records without the chaos of switching between tools.

  • Shared team calendar
  • Client notes & history
  • Quick rescheduling

Clients & customers

Book online through your branded booking page — anytime, on any device. Iframe embed widgets are on the roadmap.

  • 24/7 self-service booking
  • Automatic reminders
  • Easy online payments

Connects to the tools you already use

Google Calendar (beta)
Outlook (roadmap)
Apple Calendar (roadmap)
Stripe
Zoom
Google Meet
Zapier
Webhooks

Pricing

Simple plans that scale with you

Start free at $0, or try paid plans with a 30-day trial — no credit card required. Save ~21% with annual billing on paid plans.

Free

Trying out the platform

Free

  • 1 team member
  • 30 bookings per month
  • Email reminders
  • Google Calendar sync (beta)
Start free

Starter

Solo practitioners getting started with online scheduling

US$19/mo

  • 3 team members
  • 250 bookings per month
  • SMS reminders included*
  • Google Calendar sync (beta)
  • Accept online payments
Start free

Professional

Growing teams that need automation, payments, and staff management

US$49/mo

  • 8 team members
  • 750 bookings per month
  • SMS reminders included*
  • Team permissions
  • Email confirmations & reminders
Start free

Enterprise

Multi-location organizations needing custom integrations, SSO, and dedicated support

Custom

  • Unlimited bookings & team members
  • Multi-location support
  • Custom integrations
  • SSO & advanced permissions
Talk to sales
We replaced four separate tools with Cicini. Our front desk got their afternoons back, no-shows dropped, and our team finally works from one shared schedule.

Rosa Carter

Operations Director, NorthClinic

Loved by service teams

Thousands of businesses run their day on Cicini

From solo practitioners to multi-location teams, owners trust Cicini to keep schedules full and clients happy.

5.0/5 average rating from 20 reviews shown below
We replaced four tools with Cicini. No-shows dropped and the front desk got their afternoons back.

Rosa Carter

Operations Director, NorthClinic

Google Calendar sync (beta) pushes bookings to our team calendars. My staff finally trust the schedule on their phones.

Daniel Okafor

Owner, Pulse Physio

Clients book themselves at midnight and pay upfront. Our admin time is down by half.

Mia Hernandez

Founder, Studio Bloom

Setup took an afternoon, not a quarter. Online booking and reminders were the missing piece for us.

Greg Whitman

Owner, Cedar & Sage Spa

The reminders alone paid for the platform. We went from chasing patients to a full book.

Eleanor Reyes

Practice Manager, BrightSmile

One team calendar means I can run the shop floor without living in spreadsheets.

Theo Marsh

Owner, Marsh Barbers

Reminders and easy rescheduling cut last-minute gaps. We stopped losing so much revenue to no-shows.

Priya Nair

Clinic Administrator, Verde Dental

Staff availability and room booking stay in sync. We have not double-booked a trainer in months.

James Liu

General Manager, Lift PT Collective

Deposits at booking cut no-shows overnight. Clients treat appointments like they already paid for them.

Camille Brooks

Owner, Brooks Aesthetics

SMS reminders went out the week we switched. The front desk stopped making reminder calls by hand.

Anita Volkov

Front Desk Lead, City Chiropractic

Reporting across five gyms used to be a Friday nightmare. Now I pull numbers before my first coffee.

Marcus Ingram

COO, Ingram Fitness Group

Parents book recurring pediatric sessions online. Our coordinators finally focus on care, not calendars.

Leila Okonkwo

Founder, Bloom Pediatric OT

Consultation scheduling and client notes are one flow. New clients show up prepared every time.

Sam Patel

Managing Partner, Patel Advisory

Clients book and pay online without front-desk follow-up. Renewals are smoother without extra admin.

Nicole Fraser

Studio Director, Fraser Pilates

Provider schedules, rooms, and equipment blocks line up. Our day runs on one source of truth.

David Kim

Practice Owner, Kim Dermatology

Pet owners book follow-ups from their phones. We spend less time on hold and more time with patients.

Amara Singh

Operations Manager, Singh Vet Care

Route-based booking for mobile detailing just clicked. Gaps in the day filled without phone tag.

Ryan O'Brien

Owner, O'Brien Mobile Detail

Online booking and prepaid services lifted average ticket size. Staff love how fast it is.

Jessica Tran

Spa Manager, Tran Med Spa

Client self-scheduling respects partner availability rules. We stopped emailing threads about openings.

Chris Harmon

Office Administrator, Harmon Law Group

Telehealth links attach to appointments automatically. Therapists start sessions on time, every time.

Lauren Weiss

Clinical Director, Weiss Counseling

Explore the booking platform

See how every part of the platform fits together — from the scheduling website your clients use to the tools that run your team behind the scenes.

Frequently asked questions

Got questions? We’ve got answers.

Clear answers about booking, clinic workflows, pricing, and getting started with Cicini.

Ask us a question
CS

Cicini product specialist

Here to help with your questions

Still have questions?

Tell us about your clinic and the workflow you want to simplify. We'll help you understand whether Cicini is a good fit.

Contact our team

Frequently asked questions

What is Cicini scheduling software?

Cicini is online booking and scheduling software for service businesses — salons, clinics, wellness studios, and professional teams. Clients book 24/7; you manage staff, services, reminders, and payments from one dashboard.

Is there a free booking system?

Yes. Cicini offers a Free plan with core online booking and email reminders. Paid plans add SMS reminders, Stripe checkout, and more team capacity. Every paid plan includes a 30-day free trial.

Does Cicini sync with Google Calendar?

Yes — Google Calendar outbound sync is available (beta): new Cicini bookings appear on your Google calendar. Two-way busy-time blocking and Outlook/Apple sync are on the roadmap.

Can clients pay when they book?

On paid plans, clients can pay the full appointment price through Stripe at checkout. Deposits and partial payments are on the roadmap. Card data stays in Stripe — not on Cicini servers.

How does Cicini compare to Calendly or Setmore?

Calendly focuses on meeting links; Cicini is built for service businesses with staff, services, and client records. For side-by-side reviews, see our Calendly alternative and Setmore alternative comparison pages.

Does Cicini use HIPAA-compliant security?

Yes — Cicini uses HIPAA-compliant security practices such as encryption in transit and at rest and role-based access controls. A signed Business Associate Agreement (BAA) and Health compliance tier are on the Enterprise roadmap — not included on Free, Starter, or Professional today. Contact us via /demo if you need a BAA for regulated clinic workflows.

Spend less time on admin. More time serving customers.

Join thousands of service teams running their entire operation on Cicini. Get set up today — your first 30 days are free.

30-day free trial on paid plans · Free plan at $0